Associate Consultant at Infosys · India

Tarun
Sharma

Salesforce Developer for Financial Services Cloud, OmniStudio and Agentforce

I build Salesforce solutions end to end: Apex frameworks, Lightning Web Components, managed packages, integrations and Agentforce agents. Four years across Commerce, Sales, Service and Experience Cloud for clients in healthcare, aviation, logistics, travel and wine, and now Financial Services Cloud for a leading US bank.

Developer Console · Query Editor
SELECT Name, Title__c, Experience_Years__c,
       Clouds__c, Certifications__c
FROM   Developer__c
WHERE  Name = 'Tarun Sharma'
LIMIT  1
NameYearsCloudsCerts
Tarun Sharma4+FSC; Sales; Service; Commerce; Experience5
Query Results · Total Rows: 1
Illustrated portrait of Tarun Sharma
4+years on Salesforce
5Salesforce clouds delivered
5×Salesforce certified
Experience

Where I've shipped

  1. Aug 2026 – Present
    Current

    Associate Consultant

    Infosys
    • Working on Salesforce Financial Services Cloud for a leading US bank in an onsite–offshore Agile team.
    • Building OmniStudio components (OmniScripts, FlexCards, Integration Procedures, Data Mappers) for guided banking journeys and customer 360 views.
    • Extending the FSC data model (Person Accounts, Households, Financial Accounts, Action Plans) with Apex and LWC under banking security standards.
    • Contributing to Agentforce use cases with Topics, Actions and Prompt Builder to improve banker productivity.
    FSCOmniStudioAgentforceApexLWC
  2. Sep 2024 – Jun 2026

    CX Cloud Developer

    CRMIT Solutions
    • Built an Agentforce agent that renders a custom LWC in chat, showing managers which employees are allocated to which projects and for how many hours.
    • Built an Employee Efficiency dashboard (Apex controller + LWC with Chart.js) and the internal Skill Tracking portal with multi-level manager approvals and email digests.
    • Built Java Spring Boot middleware for a real-time Salesforce–Kafka integration for UnitedHealthcare (UHC), and backend Apex logic for Aramco (energy).
    • When the team needed Java developers, built an internal employee portal with Spring Boot, Hibernate and Thymeleaf, later moving the UI to React.
    • Delivered an LWC Expense Claim System that cut manual effort by 40%; kept Apex coverage above 90% with CI/CD.
    AgentforceLWCChart.jsKafkaSpring Boot
  3. Jul 2022 – Jul 2024
    Employee of the Quarter

    Associate Salesforce Developer

    Metadologie · Jaipur

    Associate Salesforce Developer, Apr 2023 – Jul 2024 · Salesforce Trainee Developer, Jul 2022 – Mar 2023

    • Named Employee of the Quarter (Apr–Jun 2023) for creating Money Ease Tax, a tax calculation product that improved efficiency and accuracy.
    • Built a Visualforce PDF rendering solution that works across mobile and desktop, and real-time features with CometD Platform Events for healthcare and B2B Commerce clients.
    • Built Meta Tax Calculator, a second-generation managed package (2GP) that calculates tax generically on any object, on top of Avalara APIs.
    • Built Apex triggers and async processes for Sales Order to Invoice tax distribution with no extra API overhead.
    • Designed REST integrations with Avalara, Stripe, Google Drive, Firebase and Strapi; built LWC components for aviation clients.
    • Mentored junior developers on Apex and testing practice.
    2GPAvalaraStripeVisualforcePlatform EventsB2B Commerce
Selected work

Things I've built

Client systems are private, so these describe the problem, the build and the result.

Banking · Financial Services Cloud

Guided banking journeys on OmniStudio

OmniScripts and FlexCards backed by Integration Procedures that give bankers one guided flow and a single view of the customer, households and financial accounts.

FSC · OmniStudio · Agentforce
Agentforce · LWC

Resource Allocation Agent

An Agentforce agent that answers "who's on which project?" by rendering a custom LWC right in the chat, listing each employee's project allocations and hours.

Capacity answers for managers, in chat
Apex · LWC · Chart.js

Employee Efficiency Dashboard

An Apex controller feeds an LWC that charts employee efficiency with Chart.js, so leads can compare output across people and periods.

Live efficiency charts
Internal portal · CRMIT Solutions

Skill Tracking & Approval Portal

Employees add or remove skills in an LWC. A skill appears only after the manager approves it, and each level gets an email table of employees with missing skill names.

  1. EmployeeAdds or removes skills in the LWC.
  2. ManagerApproves it. Employee and manager both get an email.
  3. Branch headGets a table of everyone in the branch who is missing skills.
  4. HRGets the same table for the whole company.
Managers also get a table of their own reports with missing skills
Managed package · 2GP

Meta Tax Calculator

A generic 2GP that calculates Avalara tax for any object: pass a record Id and the field names for quantity, address, product, tax and errors. Callable from Apex and Flow.

Works on any object, any org
Apex · Avalara · Simulator Components

Invoice Tax Without Extra Callouts

When Sales Order lines become Invoice lines, my logic reuses the tax Avalara already calculated on the order and applies it per unit invoiced, so partial quantities stay accurate.

Zero Avalara callouts at the invoice step
Integration · Java · Healthcare

UHC Kafka API Integration

A Java Spring Boot middleware between Salesforce and Kafka for UnitedHealthcare, streaming high volumes of records in real time.

Real-time, high throughput
Java · Spring Boot · React

Employee Portal (Java full stack)

A Spring Boot app with login and logout and employee records stored through Hibernate (Spring Data JPA). I built the UI first in Thymeleaf, then rebuilt it in React, pairing with AI assistants along the way.

Spring Boot · Hibernate · Thymeleaf → React
Commerce · Integration

Shopify Integration for Colgin Cellars

Connected the winery's Shopify store with Salesforce so orders and customers stay in sync across both systems.

Shopify ↔ Salesforce
Lightning Web Components

Expense Claim System

An LWC app that replaced a manual claims process with submission, validation and approval inside Salesforce.

40% less manual effort
Clients

Eight industries, one platform

  • A leading US bankBanking · FSC
  • UnitedHealthcareHealthcare
  • AramcoEnergy & petroleum
  • Seattle Aviation SolutionsAviation
  • Simulator ComponentsFlight simulation
  • eFreightShipFreight & logistics
  • CruiseWebCruise & travel
  • Colgin CellarsWine & spirits
ShopifyStripeAvalaraGoogle DriveKafkaMuleSoftFirebaseStrapi
Skills

Toolkit

Clouds

Financial Services Cloud, Commerce Cloud, Sales Cloud, Service Cloud, Experience Cloud. FSC data model, Action Plans.

OmniStudio

OmniScripts, FlexCards, Integration Procedures, Data Mappers (formerly DataRaptors), Expression Sets.

AI & Agentforce

Agent Builder, Topics & Actions, Prompt Builder, Einstein AI. AI-assisted development with Claude, ChatGPT, GitHub Copilot and Cursor.

Apex & platform

Classes, triggers, frameworks, Queueable, Batch, Schedulable, Platform Events, CDC, Named Credentials, SSO.

Front end

Lightning Web Components, Aura, Chart.js, JavaScript, HTML, CSS, Visualforce.

Integration

MuleSoft Anypoint, REST & Bulk API, Kafka, Spring Boot, Shopify, Stripe, Avalara, Google Drive, Firebase, Strapi.

Data & automation

SOQL, SOSL, SQL, Data Loader, Flows, Approval Processes.

Quality & DevOps

Apex test classes across triggers, async, callouts and APIs, 90%+ coverage, Git, SFDX, CI/CD.

Java & full stack

Core Java, Spring Boot, Spring Data JPA / Hibernate, REST APIs, Thymeleaf, React (working knowledge).

Certifications

Five active Salesforce certifications

  • PD
    Platform DeveloperSalesforce · Issued Jun 2025
  • AGF
    Agentforce SpecialistSalesforce · Issued Dec 2025 · ID 7267380
  • MUL
    MuleSoft DeveloperSalesforce · Issued Jan 2026 · ID 7346623
  • JS
    JavaScript DeveloperSalesforce · Issued Nov 2025
  • ADM
    Platform AdministratorSalesforce · Issued Feb 2021
  • 3
    SuperbadgesAgentforce Service · Prompt Builder Templates · Apex Specialist

See all badges and credentials on my Trailhead profile ↗

Employee of the Quarter trophy from Metadologie, Apr–Jun 2023
Recognition

Employee of the Quarter

Metadologie · Apr–Jun 2023

Awarded for creating Money Ease Tax, a tax calculation product, and for consistently delivering new solutions, including managed and second-generation managed packages.

Trailhead Ranger · Agentblazer Innovator 2025

Salesforce Trailhead

172 badges, 102,900 points, 16 trails and 3 superbadges: Agentforce Service, Prompt Builder Templates and Apex Specialist.

Education

BCA, Information Technology

Sanskriti College, University of Rajasthan · 2019–2022 · 72.4%

Let's build something.

Hiring for Salesforce FSC, OmniStudio or Agentforce, or have a project in mind? Tell my assistant what you need and it lands straight in my inbox. I usually reply within a day or two.

Or message me on LinkedIn ↗ View my Trailhead profile ↗ Download my resume (PDF) ↓
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